Factors influencing multi-modal public transport use

The research aimed to:

• understand what affects people’s transport choices for journeys where rail might be part of the trip

• explore how people currently experience multi-modal journeys

• find out what changes might encourage more people to use them

Research took place between February and March 2025 and engaged a total of 67 participants via:

• an online community

• in-depth interviews

• focus groups

This report shares findings from a study commissioned by the Department for Transport. It looks at what helps or stops people from using more than one type of public transport in a single journey.